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Royal Mail’s tracking service is available for anyone wanting to send items within the UK or to overseas destinations.

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Parcel Tracking and the Royal Mail

Tracking – Copyrights Royal Mail

The Royal Mail is the main postal service in the UK. It comprises the brands of Royal Mail (Letters) and Parcelforce Worldwide (Parcels). It’s responsible for all the mail collection and delivery within the UK and makes deliveries at least once a day except for Sundays and Bank Holidays. The parcel tracking service operated by the Royal Mail is called Track and Trace. Track and Trace allows customers to follow the progress of items either sent by or to them.

The Tracking Process

Parcel tracking works by giving each parcel or letter sent an item reference number. By entering this number online, you can see the status of the item whether, for example, it’s still being processed at the mail centre or is on its way to being delivered to its final destination. The five stages at which your item can be followed are, at the point of despatch, when the parcel enters the Royal Mail processing mail centre, when the item is received at the local mail centre of the recipient, when the parcel arrives at the local delivery office and, finally, when the item arrives at its destination. If this service is used in conjunction with ‘signature on delivery’, you can use track and trace to see a copy of the signature given on receipt of the parcel or letter.

In order to use Track and Trace, it’s necessary to go to the Track and Trace page of the Royal Mail website. Enter your 13 digit reference number into the box provided and the current status of your item will appear. You will be given this item reference number either by the person sending the item to you or if you’re the sender, it will be at the time you hand over the item at the post office or to the Royal Mail courier at your door. The reference number should be on any receipt you’re given and will comprise of two letters at the beginning and the two letters, GB, at the end of the number with nine digits in between. If it hasn’t got GB at the end of the reference number, it means it’s been sent from another country. For Tracking and Signature items, proof of posting is also automatically given by Royal Mail. First car with automatic transmission.

In addition to using the general Track and Trace Service for sending items within the UK, the following services can also be used for tracking:

• Royal Mail Special Delivery Guaranteed – This service not only gives you tracking but also online proof of delivery, compensation cover and a money-back guarantee if your item doesn’t arrive by 9am or 11am the next working day.
• Royal Mail Tracked 24 and 48 – This service gives you a choice of 24 or 48 hours delivery, optional signature on delivery, SMS or email notification, compensation cover and free redeliveries if the item can’t be delivered at the first time of asking.

You can also track items to and from abroad. There are three tracking and signature services available which are as follows.

• International Track and Signed is a service which combines a full tracking service along with signature on delivery and online delivery confirmation.
• International Tracked gives you tracking at five different points during the delivery of the parcel after it’s sent. It also gives you an online confirmation of delivery.
• International Signed tracks your parcel whilst it’s still in the UK and it’s only handed over at its destination when a signature is obtained.

Delivery to Europe using Tracking and Signature services take on average between three and five working days. Worldwide deliveries take between five and seven working days. The additional Signature on Delivery service means just that. A signature is taken at the point an item is successfully delivered.

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Crown – Copyrights Royal Mail

Royal Mail (Letters) and Parcelforce Worldwide (Parcels) base their pricing structure on an item’s weight, its destination and how quickly you’d like it to be sent. So, for example, if you’re wanting an item tracked and it weighs under 100g, if it’s being delivered within the UK with guaranteed delivery before 1pm the next day, it would cost you £6.40. If on the other hand, you’re sending a package to Australia which weighs up to 30kg and you’d like it delivered within four days, with tracking it would cost you £64.08. For the UK or overseas, the exact price charged depends upon these different factors. To simplify matters, the Royal Mail has a handy price calculator on its website. All you have to do is put in the required information and at the end of the calculation and it will give you the correct price you have to pay.

For all deliveries home and abroad, the Royal Mail has four different areas, or price bands if you like, for calculating how much an item will cost to a particular destination. Different areas have different prices with, generally, the further away a destination is, the more it will cost to send an item there. These four Royal Mail posting areas are The UK, Europe, World Zone 1 and World Zone 2. World Zone 1 mostly covers the areas of North America, South America, Africa, the Middle East, the Far East and South East Asia. Zone 2 mainly covers areas in the Pacific such as the many small Pacific Islands although it also comprises Australia and New Zealand.

The Benefits of Using Track and Trace

Tracking an item, whether it’s been sent to you or is sent by you, first of all, always gives you extra peace of mind. If it’s an important letter or parcel you’re sending, it’s reassuring to know you can check its progress at anytime simply by looking it up online with your own personal tracking number. It can also be helpful in the event of anything happening to your item such as it being misplaced, delivered to the wrong address or simply lost. With it being tracked, it can also help speed up any compensation claim you apply for. It also allows you to know that your item has been delivered safely especially if you use a service such as Track and Trace with a signature required on delivery. If you’re running a business and sending an item, then your customer can always check its progress online or you can always update your customer directly yourself. Track and Trace, in effect, gives you extra safety when sending any item through the post. It means that from the moment you send your item, it’s registered in the Royal Mail system and is being tracked until the recipient receives it.

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Snap art download. Only items fully posted and delivered by Royal Mail are eligible for compensation. As said previously, one of the major benefits of tracking your items is because it can be such a great help in trying to obtain compensation. By being able to show just where an item has gone missing, it can speed up the process of gaining compensation if and when it’s ever needed.

By using Tracking and Signature in the UK, the Royal Mail gives you standard compensation up to the value of £50. Extra compensation is available up to £250 to further protect items against loss or damage if required.

For Royal Mail Special Delivery, you can claim compensation for up to £500. Claims must be made within 80 calendar days of posting and proof of posting is required for every claim. Consequential loss of posting compensation is available to purchase at the time of posting. Consequential loss purchase evidence is also needed for claims and these must be made within 14 days of posting.

Claims for items posted to addresses outside of the UK can be done either through the Royal Mail website or by getting a P58 claim form from your post office. For European items, 20 working days must have elapsed since posting or 25 for the rest of the world. All claims must be made within 6 months of positing an item.

Tracking nowadays uses sophisticated technology to help you keep track of posted items. No matter if you’re an individual or a business, tracking is always a useful consideration worth thinking about when positing an item either within the UK or overseas. The Royal Mail’s Track and Trace is an example of a tracking system which can always keep you informed of where an item is, whether it’s being posted to you or by you.

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Should the tracking service not work, our support team and the support team of the shipping companies would gladly help you.